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A hybrid transmission does far more than change gear. It blends petrol and electric power, so a fault can show up as warning lights, flat acceleration or a sudden loss of drive. Our London repair centres trace the problem to its real source, rather than defaulting to a new gearbox.
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We repair full, mild and plug-in hybrid transmissions on all major makes. Every job starts by finding the real fault, whether that's the control unit, a clutch or internal wear. That way you only pay for the work your transmission actually needs.

Hybrid faults can be anything from a software glitch to internal mechanical wear, and the symptoms often overlap. We read the fault data, test the transmission and pinpoint the exact problem. Work is only agreed once we know what's wrong.
Diagnostic findings are usually ready within 2–3 days, and you get a confirmed price before anything starts.

We always recommend the most cost-effective fix, whether that's a software update, a targeted repair or a full rebuild. A rebuild means stripping the transmission, replacing every worn part and testing it before refitting. Replacement is only recommended when a repair isn't viable.
How a hybrid transmission works, and how it tends to fail, depends on the type of hybrid. We repair all three.
Can drive short distances on electric power alone. Toyota and Lexus full hybrids use a power-split device and planetary gearset (an e-CVT) to blend engine and motor power, with no fixed gears.
A small electric motor assists the engine but can't drive the car on its own. Usually paired with a conventional automatic or dual-clutch gearbox, so faults often look like standard gearbox faults.
A larger, mains-charged battery gives a longer electric range. Most use an automatic or DCT with an electric motor built in.
Toyota and Lexus full hybrids, with no belts or fixed gears.
Belt or chain CVTs paired with an electric motor. See CVT repairs.
Torque-converter automatics with an integrated motor, as used by BMW, Mercedes and Volvo.
Minor hybrid transmission faults can quickly become expensive if they're left. If you notice any of these, get it checked.
Hybrid system or transmission warnings on the dash.
Power feels flat or the car struggles to pull.
Shudder or a pause when pulling away.
A lag before Drive or Reverse engages.
New noises that change with speed or load.
Reduced power, or drive cuts out entirely.
Suddenly using more fuel than usual.
Cutting out, error messages or odd behaviour.
Describe the symptoms to a specialist. If your car isn't safe to drive, we can arrange collection.
0203 905 6741 Mon–Fri · 8am–5:30pmWe read the fault data and test the transmission. Findings are usually ready within 2–3 days.
We explain the fault and confirm the price. Nothing starts without your approval.
Repair, reprogramming or rebuild, using OEM or warranty-approved parts.
Transmission and road tested before your car comes back to you.
These are some of the most common hybrids we see at our London centres.
Yes, although it depends on the type. Most full hybrids, such as Toyota and Lexus, use an electronic CVT with no fixed gear steps. Mild and plug-in hybrids usually use a conventional stepped automatic or a dual-clutch gearbox with an electric motor built in.
Almost all of them are. A small number of 48-volt mild hybrids are paired with a manual gearbox, but the vast majority of hybrids on London roads are automatic.
There are four main types: an electronic CVT with a power-split device, a conventional CVT, a stepped automatic with an integrated electric motor, and a dual-clutch gearbox. Which one your car has depends on the manufacturer and the type of hybrid.
A full hybrid (HEV) can drive short distances on electric power alone. A mild hybrid (MHEV) uses a small electric motor to assist the engine but can't drive on electric alone. A plug-in hybrid (PHEV) has a larger battery that you charge from the mains, giving a longer electric-only range.
Look out for judder, whining or grinding noises, delayed engagement, a drop in fuel economy, hybrid or transmission warning lights, slipping, and sudden loss of drive. If you notice any of these, book a diagnostic.
We don't recommend it. A small fault can quickly turn into a full rebuild, and it can cause a sudden loss of drive. If your car isn't safe to drive, we can arrange collection, subject to availability.
It depends on the fault, the type of transmission and the repair needed. A targeted repair or rebuild usually costs much less than a new unit. We carry out a diagnostic and confirm the price, and work only starts once you've approved it.
Yes. Many hybrid transmissions can be repaired or fully rebuilt. We assess whether a repair will fix the fault before recommending a replacement.
Diagnostic findings are usually ready within 2–3 days. The repair time then depends on the work and parts needed, and we'll give you a timescale before any work begins.
No. We use OEM or manufacturer warranty-approved parts, so your warranty is protected, and we can deal with your warranty provider on your behalf. Every repair is covered by our 12-month or 12,000-mile warranty.
Price confirmed upfront. Manufacturer warranty-approved parts. 12-month or 12,000-mile warranty on every repair.
0203 905 6741 Mon–Fri · 8am–5:30pm